Privacy Policy

EYELING PRIVACY POLICY

Effective Date: 01.11.2024

This website, along with any associated mobile sites and applications (collectively referred to as the "Sites"), is owned and operated by Metriton OY d/b/a Eyeling ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and/or use our Sites, as well as any offline interactions. By accessing the Sites, you acknowledge this Privacy Policy and agree to its terms. If you have any questions, please contact us at hello@eyeling.com. If you do not agree to these terms, please refrain from using the Sites or providing us with any personal data.

1. Data Controller Information

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Includes name, username, gender, and date of birth.
  • Contact Data: Includes email address, billing and shipping addresses, and phone numbers.
  • Transaction Data: Includes payment details, order history, and transaction records.
  • Technical Data: Includes IP address, browser type, device type, operating system, and other technology data.
  • Usage Data: Includes information about how you use our Sites and services.
  • Marketing and Communication Data: Includes your preferences for receiving marketing communications from us.

3. How We Collect Your Data

We collect data in the following ways:

  • Direct Interactions: You may provide us with personal data by filling in forms on our Sites, making purchases, signing up for newsletters, or contacting us.
  • Automated Technologies: We may automatically collect data when you interact with our Sites using cookies, web beacons, and other tracking technologies.
  • Third-Party Sources: We may receive personal data about you from analytics providers, advertising networks, and payment processors.

4. How We Use Your Personal Data

We only process personal data where we have a lawful basis, including:

  • To Fulfill Orders: Processing payments, delivering products, and providing customer support.
    • Legal Basis: Contractual necessity.
  • To Improve Our Services: Analyzing site usage and making improvements.
    • Legal Basis: Legitimate interests.
  • Marketing Communications: Sending you updates, promotions, and offers (only with your consent).
    • Legal Basis: Consent (you may withdraw consent at any time).
  • Legal Compliance: Complying with legal and regulatory requirements.
    • Legal Basis: Legal obligation.

5. Cookies and Tracking Technologies

Our Sites use cookies and similar tracking technologies to personalize your experience and analyze site traffic. You can control your cookie preferences in your browser settings. 

6. Data Sharing and Transfers

We may share your personal data in the following ways:

  • Service Providers: We work with trusted third parties to help us operate our business (e.g., payment processors, delivery services, and marketing platforms).
  • Business Transfers: If we sell or transfer part of our business, personal data may be shared as part of the transaction.
  • Legal Requirements: We may disclose personal data if required by law or in response to valid legal processes.

If we transfer your data outside the European Economic Area (EEA), we will use EU-approved safeguards, such as Standard Contractual Clauses, to protect your information.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes we collected it for, including to satisfy legal, accounting, or reporting requirements. After this period, data will be securely deleted or anonymized.

8. Your Rights Under GDPR

As an EU resident, you have the following rights under GDPR:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Ask us to correct any inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restriction of Processing: Request that we limit our processing of your data.
  • Right to Data Portability: Receive a copy of your data in a structured, commonly used format.
  • Right to Object: Object to processing for direct marketing or based on our legitimate interests.
  • Right to Withdraw Consent: Withdraw consent where we rely on it to process your data.

To exercise any of these rights, please contact us at hello@eyeling.com. We may need to verify your identity before fulfilling your request.

9. Security of Your Data

We implement appropriate technical and organizational security measures to protect your personal data. However, no internet transmission is entirely secure, and we cannot guarantee the absolute security of your data.

10. Your Choices and Opt-Outs

  • Cookies: You can set your browser to refuse cookies. Note that some features of our Sites may be unavailable without cookies.
  • Marketing Communications: If you wish to opt-out of receiving marketing emails, you can click "unsubscribe" in any email/SMS or update your preferences in your account settings.
  • Advertising: You can opt-out of interest-based advertising through the Digital Advertising Alliance’s consumer choice page or other ad industry opt-out tools.

11. Third-Party Links

Our Sites may contain links to other websites, which are not governed by this Privacy Policy. Please review the privacy policies of these sites before providing any personal data, as we have no control over their data practices.

12. Children’s Privacy

Our Sites are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. We encourage you to review this page periodically to stay informed about how we protect your data.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at:

If you believe that we have not adequately addressed your concerns, you may lodge a complaint with the supervisory authority in your country.