At Eyeling.com, we want you to be completely satisfied with your purchase. However, we understand that sometimes things don't go as planned. If, for any reason, you are not happy with your purchase, we offer a clear refund policy.
Our refund policy lasts for 30 days from the date of purchase. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund.
To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. Please bear in mind that we can not refund contact lenses that have been used or if the blister is opened. You will also need to provide proof of purchase, such as your order number or receipt.
To initiate the refund process, please contact us at firstname.lastname@example.org with your order information and the reason for your refund request. We'll be happy to assist you in processing your refund.
Please note that we do not cover the cost of return shipping. Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your refund request is approved, your refund will be processed within 7 days, depending on your payment method. Please note that it may take some time for the refunded amount to appear on your account, depending on your bank or credit card company's processing times.
If you have any questions or concerns about our refund policy, please don't hesitate to contact us. We're always here to help!